Forgot Your Password
Knowledge base index
If you have failed to login and cannot remember your password then please click the Forgot your password?" link on the login page (shown in the screenshot below in red): https://thymestore.co.uk/login/
Once you click the link you will be asked to confirm your email address to send the password reset link to. Please make sure the email address entered is the email address associated with your account on our website. Once you enter your email address click the Reset Password button and an email will be sent you with a link to reset your password.
The email you receive should look like the one shown below. When you receive it please click the link and it will take you back to our website and allow you to change your password.
Now you can update your password on the profile details page, and when you are done please use the Save button at the bottom of the page to confirm the change. You can now use your new password to sign into Thyme Store the next time you visit.